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Home Business Life and Money

PayPal Admits Holding Transactions as Normal Procedure

I had to spend almost an hour on the phone to straighten out a problem with PayPal and I don’t even use PayPal!

Recently a seller from an auction site where I had purchased a 0.99 item (+ 1.00 for shipping and handling) contacted me to tell me that his PayPal account had been limited because of my transaction. This made no sense to me as I did not pay with PayPal funds but had paid with a bank debit card. Furthermore the funds had cleared my bank about a week before this happened! I replied to the seller and told them that I didn’t pay with a PayPal account but had used a debit card. The seller replied back that PayPal had informed him that I must call them to get the transaction released and to free up his account.

I went to PayPal’s website to search for a phone number so I could call and see what was going on. They make it very difficult if you don’t have a PayPal account. Even after I got someone on the phone they asked me for my PayPal account email and the last 4 digits of my card associated with it several times even though I kept saying I don’t have PayPal. The rep tried talking me into getting an account. I told him that I wasn’t interested and I didn’t call for a sales spiel but just wanted to get some problems straightened out with someone I had made a purchase from.

Categories
Home Business Life and Money

PayPal Horror Stories Holds and a Lawsuit

If you do some searching there are tons of PayPal nightmare stories just like this one (This is a real story):

“I had my PayPal account closed recently. I had the account for about 12 years and had never done one thing against policy or rules. My wife responded to a company to do drop shipping and she got scammed out of hundreds of dollars. PayPal closed my account just because we had the same address! Each of us maintains our own bank accounts and have separate computers and have for years. She did no wrong and she was shut down by PayPal in addition to her being scammed. AND PayPal closed my account when there were 0 infractions in my account – just because they noted the mailing address.

The both of us have talked to PayPal on the phone numerous times. We have been told conflicting information and have been treated very rudely by most PayPal reps – although several were very polite and tried to feign being helpful. In the end there is no recourse. Today I was literally told – “You are welcome to look around for another payment processor…” The bottom line is that they do not care. I told the guy on the phone today that he was just doing his job and watching the clock for his breaks and quitting time and had no real concern for me at all.