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PayPal Admits Holding Transactions as Normal Procedure

I had to spend almost an hour on the phone to straighten out a problem with PayPal and I don’t even use PayPal!

Recently a seller from an auction site where I had purchased a 0.99 item (+ 1.00 for shipping and handling) contacted me to tell me that his PayPal account had been limited because of my transaction. This made no sense to me as I did not pay with PayPal funds but had paid with a bank debit card. Furthermore the funds had cleared my bank about a week before this happened! I replied to the seller and told them that I didn’t pay with a PayPal account but had used a debit card. The seller replied back that PayPal had informed him that I must call them to get the transaction released and to free up his account.

I went to PayPal’s website to search for a phone number so I could call and see what was going on. They make it very difficult if you don’t have a PayPal account. Even after I got someone on the phone they asked me for my PayPal account email and the last 4 digits of my card associated with it several times even though I kept saying I don’t have PayPal. The rep tried talking me into getting an account. I told him that I wasn’t interested and I didn’t call for a sales spiel but just wanted to get some problems straightened out with someone I had made a purchase from.